Comments on: Welcome To the LampLighter Online! http://lamplighter.cooperyoung.org/2010/01/30/inside-news-item/ Cooper-Young - Many Values, One Community Mon, 06 Feb 2012 11:07:32 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Patrick http://lamplighter.cooperyoung.org/2010/01/30/inside-news-item/comment-page-1/#comment-11 Patrick Tue, 02 Feb 2010 18:10:26 +0000 http://localhost/cooperyoung/thelamplighter/?p=7#comment-11 Thanks, Larry! Very much appreciated, and your suggestions are both good ones. I will get to work on both of them. And thanks for all of your help testing! You guys are great. ;-) Thanks, Larry! Very much appreciated, and your suggestions are both good ones. I will get to work on both of them. And thanks for all of your help testing! You guys are great. ;-)

]]> By: LFRutledge http://lamplighter.cooperyoung.org/2010/01/30/inside-news-item/comment-page-1/#comment-10 LFRutledge Tue, 02 Feb 2010 05:50:58 +0000 http://localhost/cooperyoung/thelamplighter/?p=7#comment-10 As you know, some of Kathy's issues were what I ran into. You are to be commended for your commitment to address all major concerns. I saw a variety of improvements in just the last 24 hours that show you have taken positive steps to get this new vehicle running a lot smoother. I support a constant update to FAQ's and maybe even considering some type of Tutorial page that introduces new readers to the essential steps to easy navigating, reading and responding. Hang in there Patrick, we have faith that you will persevere as long as your support team is here to help you. Regards, Larry Rutledge As you know, some of Kathy’s issues were what I ran into. You are to be commended for your commitment to address all major concerns. I saw a variety of improvements in just the last 24 hours that show you have taken positive steps to get this new vehicle running a lot smoother. I support a constant update to FAQ’s and maybe even considering some type of Tutorial page that introduces new readers to the essential steps to easy navigating, reading and responding. Hang in there Patrick, we have faith that you will persevere as long as your support team is here to help you.
Regards,
Larry Rutledge

]]> By: Patrick http://lamplighter.cooperyoung.org/2010/01/30/inside-news-item/comment-page-1/#comment-9 Patrick Tue, 02 Feb 2010 04:31:03 +0000 http://localhost/cooperyoung/thelamplighter/?p=7#comment-9 Kathy, There was indeed a bug with the login and the Facebook login. I believe I have it fixed now, and I have also added some links to the comment area to let you know that you can connect with Facebook, and to let you know also whenever you ARE connected via Facebook. From now on, when you go to comment it will indicate that you are logged in via Facebook, and show your profile picture as well. You can also now "logout" from your Facebook connection from here as well. I hope you will try the site with these fixes and let me know if things are working better. I am also looking at adjusting the link colors throughout the site. Best, Patrick Miller Kathy,

There was indeed a bug with the login and the Facebook login. I believe I have it fixed now, and I have also added some links to the comment area to let you know that you can connect with Facebook, and to let you know also whenever you ARE connected via Facebook. From now on, when you go to comment it will indicate that you are logged in via Facebook, and show your profile picture as well.

You can also now “logout” from your Facebook connection from here as well.

I hope you will try the site with these fixes and let me know if things are working better. I am also looking at adjusting the link colors throughout the site.

Best,

Patrick Miller

]]> By: Patrick http://lamplighter.cooperyoung.org/2010/01/30/inside-news-item/comment-page-1/#comment-5 Patrick Mon, 01 Feb 2010 06:36:28 +0000 http://localhost/cooperyoung/thelamplighter/?p=7#comment-5 Kathy, I'm sorry for your experience. I'm not sure why you had the issues you had, but we do take them very seriously. The LampLighter Online is meant to be a positive experience, and to provide another means of communication for our neighborhood, so if that's not happening it needs to be addressed. I will spend some time investigating the problems. Can you tell me what web browser you are using, and what version (Internet Explorer 7, Firefox 3.0, Safari 4.0, etc.). There are reported issues with Internet Explorer 7 blocking cookies on Windows Vista, even when you set it to accept all, and though that may not be your setup, this type of thing may still be an issue. Do you have another browser you could try to connect with? This would help us better understand where the problem may lie. Also, do you have a login with the CYCA site already? Note the message above the login area that you must sign up with the CYCA to login to the LampLighter. Make sure you do that first if you haven't already, and you should be able to log in here. The Facebook Connect feature doesn't change anything physically on the site, but it allows you to connect if you have an active Facebook account. If you do, clicking this, should have brought up a window asking if you wanted to connect with Facebook. Once you say yes, then you can post using your Facebook account as you have done here. Again, though, there is no visible change to the site. As far as the links, I will see about finding a color that both suits the design and scheme of the overall site, and is also a bit more obvious as a link. Thank you for your feedback. We do expect a few kinks initially, and we'll be sorting those out for a while. Oh, and the paper version will be around for that long time- no worries! ;-) Best, Patrick Miller Kathy,

I’m sorry for your experience. I’m not sure why you had the issues you had, but we do take them very seriously. The LampLighter Online is meant to be a positive experience, and to provide another means of communication for our neighborhood, so if that’s not happening it needs to be addressed. I will spend some time investigating the problems.

Can you tell me what web browser you are using, and what version (Internet Explorer 7, Firefox 3.0, Safari 4.0, etc.). There are reported issues with Internet Explorer 7 blocking cookies on Windows Vista, even when you set it to accept all, and though that may not be your setup, this type of thing may still be an issue. Do you have another browser you could try to connect with? This would help us better understand where the problem may lie.

Also, do you have a login with the CYCA site already? Note the message above the login area that you must sign up with the CYCA to login to the LampLighter. Make sure you do that first if you haven’t already, and you should be able to log in here.

The Facebook Connect feature doesn’t change anything physically on the site, but it allows you to connect if you have an active Facebook account. If you do, clicking this, should have brought up a window asking if you wanted to connect with Facebook. Once you say yes, then you can post using your Facebook account as you have done here. Again, though, there is no visible change to the site.

As far as the links, I will see about finding a color that both suits the design and scheme of the overall site, and is also a bit more obvious as a link.

Thank you for your feedback. We do expect a few kinks initially, and we’ll be sorting those out for a while. Oh, and the paper version will be around for that long time- no worries! ;-)

Best,

Patrick Miller

]]> By: Kathy Fisher http://lamplighter.cooperyoung.org/2010/01/30/inside-news-item/comment-page-1/#comment-4 Kathy Fisher Mon, 01 Feb 2010 02:51:08 +0000 http://localhost/cooperyoung/thelamplighter/?p=7#comment-4 The first thing I noticed was how confusing this was. it wanted me to log in (how???) and told me I had to enable cookies because they are blocked on my computer. silly me, i didn't think I had cookies blocked, so I checked my settings....and it was set to accept all cookies. So sorry, can't unblocked them. so i clicked the part that said I could connect via Facebook. So I clicked on that - and nothing changed. so should it look any different after I do that???? Links look just like the rest of the page until you run the cursor over them. So thank you, but I'll be looking for the paper version for a long time to come. The first thing I noticed was how confusing this was. it wanted me to log in (how???) and told me I had to enable cookies because they are blocked on my computer. silly me, i didn’t think I had cookies blocked, so I checked my settings….and it was set to accept all cookies. So sorry, can’t unblocked them. so i clicked the part that said I could connect via Facebook. So I clicked on that – and nothing changed. so should it look any different after I do that???? Links look just like the rest of the page until you run the cursor over them. So thank you, but I’ll be looking for the paper version for a long time to come.

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