There’s a new sheriff in town, and his name is SeeClickFix.
How often do you hear: What can be done about this dilapidated property? Who do I call to report a street light outage? Or when are they going to fix this pothole?
Or who has dialed 311, actually gotten through only to be placed on hold, and then not received a follow up to your complaint? Well, have no fear, a new app for that is here.
Available free for both iOS and Android formats, SeeClickFix allows citizens to report non-emergency neighborhood issues, which are communicated to local government, as a form of community activism.
It’s as easy to use as it sounds. You simply stand at or near the offending property, streetlight, pothole, etc. with GPS activated (there are no city-specific versions of the app), upload a photo and brief description, and it does the rest. Your information is forwarded to the appropriate agency, the app generates a log of outstanding complaints, AND it keeps you updated on the status!
You can also keep abreast of ongoing activity by simply logging on to the app (again, with GPS activated.) It determines your location and provides a list of complaints already submitted in your area, indicating each as “open” (still floating around in cyberspace), “acknowledged” (received by the appropriate agency), or “closed” (resolved), as the case may be.
In this neighbor’s humble opinion, SeeClickFix is a godsend that should be employed by each and every tax-paying citizen (just please give me time to clean up the front yards of the compound first!)
For more information, visit their website at SeeClickFix.com. — Aaron James